23-24 July>>>Hotel Internal Control System

Hotel Internal Control System; Techniques to Increase Profit

Thursday 23 to Friday 24 July 2009

At Krabi Tipa Resort, Ao Nang, Krabi


Hotel Training Institute(HTI), Baluga School for Life Phang Nga, in conjunction with the Krabi Tourist Association jointly organize the above training session to help strengthening the capability of hotel top executives in the Southern cities of Thailand.


No one is doing business for fun. All people are doing business for profit, YES, TO MAKE MONEY. We all remember the classic meaning of “management”- getting things done thru others (and still make profit). The later part is left out hoping that all managers know. In actual fact, not all managers know how to get rid of loop holes that reduce the profit. This session will give the detailed insight of how a hotel manager can reduce the loop holes or the (would be) loop holes so profit can be maximized.


Objectives of the training


All participants will


1.Learn both practicalities of delegating and controlling functions of a manager

2.Be able to apply the knowledge gained to practicality in real job

3.Know the standard procurement procedures

4.Know where, when and how to audit, or to inspect


Training Topics


The seminar program has been suggested as follows:


Day 1:- Thursday, 23 July 2009


1. The M-A-M Concept – the hotel Management Formula

2. Management control principles

3. Hotel operation audits

4. Responsibility of general manager in respect of accounting control.

5. Internal control principles

6. Hotel revenue and accounting control

7. Sample methods of fraud and prevention

8. Case studies for discussion

9. Questions and answers


Day 2 – Friday, 24 July 2009


1. Control of house funds and cash receipts

2. Control of payroll

3. Control of storeroom keys

4. Control of outgoing hotel assets

5. What is management information system (MIS)

6. MIS reporting formats

7. Sample MIS reports for monitoring major operating expenses

8. Benchmarking of operation costs and industry norms

9. Questions and answers


Note: The above tentative seminar topics are subject to slight changes where appropriate.


Credit to: http://www.tourismthailand.org